4.8(1,253reviews)
97%
(703) 437-4303
13 Douglas Ct, Sterling,VA20166 USA
97% recommend
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About Circle Auto Body
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In operation 39 years.
Circle Auto Body has been a family owned Auto Repair leader in Loudoun and Western Fairfax counties for over 30 years. We have provided auto body and mechanical repairs in an honest, high quality and affordable manner for both our customers and insurance partners. We would love to show you why our locally owned and operated business is the best choice for all your automotive repair needs.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
* Holiday hours may differ.
I-Car
Reviews (1,253)
- Sort By:
- Newest
- Rating
1,219Customers Rated
5 Stars
87.6% Complete
(1098)
4 Stars
6.6% Complete
(83)
3 Stars
1.3% Complete
(16)
2 Stars
0.6% Complete
(8)
1 Star
0.2% Complete
(2)
< 1 Star
1% Complete
(12)
James (Honda owner)reviewed 8/6/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You have repaired 4 of my cars over the last 30 years and always top notch service. Thanks
Customer Service - 5.0/5.0 -
Gina is always on top of things and does make you feel good.
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
David (Toyota owner)reviewed 8/6/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
Sally (Kia owner)reviewed 8/5/24
Likely to Recommend - 5.0/5.0 -
Excellent customer service and repair work. I have (unfortunately) had to have auto body work done several times and am very happy with Circle Auto Body on these occasions.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
Alice (Toyota owner)reviewed 8/5/24
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Leanne (Honda owner)reviewed 8/5/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Douglas (Toyota owner)reviewed 8/1/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Sarah (Ford owner)reviewed 8/1/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Robert (BMW owner)reviewed 7/31/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
No
Ready on Time?
Yes
William (Mini owner)reviewed 7/28/24
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Alice (Honda owner)reviewed 7/26/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
If I could add pluses to that 10, I would add a page full!! You all are THE BEST EVER!THANK YOU so much for making everything easy, and for making my ancient car all brand new and pretty.
Customer Service - 5.0/5.0 -
Totally!
Kept me Informed?
Yes
Ready on Time?
Yes
Rachel (Ford owner)reviewed 7/22/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Michelle (BMW owner)reviewed 7/19/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
No
Amanda (Honda owner)reviewed 7/18/24
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
You were all really nice and I do appreciate that. I'm frustrated with the condition my car was in when it was returned to me. I had just had the oil changed and a pre-inspection done 3 days before I dropped it off. No issues were brought to my attention (other than the tires which I had changed), however, when my car was returned to me my key battery was dead and my AC wasn't working. These issues were not presented prior to the car being dropped off. The car barely has 60,000 miles on it, there's no reason the AC should have been out like it was unless it was being overused. The same with the key battery. You also told me the battery was low but it was actually completely dead. I couldn't even start my car and I could barely get home safely. I understand and appreciate that you did bring these to my attention before I picked it up, but you told me they were low, not out completely. Not to mention, it would have cost me twice as much if I had both of those things fixed with you all. I just feel like neither of those issues should have come up at all. Also, my car still has this awful chemical smell from the repairs. It's been over 2 weeks since I got it back and yet the smell is still there.
Customer Service - 5.0/5.0
Returned Clean
Kept me Informed?
No
Ready on Time?
No
Kareva (Toyota owner)reviewed 7/15/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful work, lovely people!
Customer Service - 5.0/5.0
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
Richard (Kia owner)reviewed 7/15/24
Likely to Recommend - 5.0/5.0 -
I would recommend
Repair Quality - 5.0/5.0 -
Great Service!
Customer Service - 5.0/5.0 -
Very helpful!
Kept me Informed?
Yes
Ready on Time?
Yes
Wendy (Mazda owner)reviewed 7/11/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Francis (Honda owner)reviewed 7/10/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Rebecca (Toyota owner)reviewed 7/8/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Eileen (Toyota owner)reviewed 7/8/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Armand (Jeep owner)reviewed 7/4/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Topof reviews
1-20of1,253
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Real reviews from real customers
Our reviews and ratings only come from real customers who've had their vehicles repaired by an auto body shop.
These real customers rate and review an auto body shop based on a number of factors affecting their experience.
Did You Know?
Damage from hail storms is a common occurrence in some areas of the country but can easily be fixed by an auto body shop. In most cases, the shop will perform a process called Paintless Dent Repair (PDR) which can eliminate the dents without having to repaint your vehicle.
